Staying connected with customers without overwhelming them is tricky to balance. Over-engagement, such as too many untargeted ...

HubSpot reported strong quarterly earnings, outpacing both management's guidance and analyst estimates. It was driven by ...

The first step in improving customer experience is understanding what your customers truly want. This means going beyond ...

In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.

Pipedrive helps salespeople manage and automate the sales process so that they can focus on leads and strategy. With this new ...

Layoffs at Salesforce are set to impact over 150 employees in San Francisco. According to a state filing, the customer ...

Salesforce did not immediately respond to a Reuters request for comment. The customer relationship management software maker ...