Generative AI’s capabilities have even extended further, allowing for customization of some product designs and virtual ...

Aditya Pothukuchi, a technology expert based in the USA, has published groundbreaking work on artificial intelligence integration in customer relationship management systems. His comprehensive ...

The Pennsylvania city has met several major milestones in the past year in its journey to improve city services with ...

Organisations that seize the opportunity to innovate will not only stay ahead of the curve but will also set new benchmarks ...

In this regard, Adobe is following the lead of Salesforce, which dominates the customer relationship management software ...

AI is accelerating the evolution of customer relationship management (CRM), with agentic ... and enhanced sales revenue. These systems “do not rely on human prompts but rather are set to ...

Sebastian Tietz, Head of Business Development, Mitel, said: “With Genesys Cloud, we can now support large enterprise customers pursuing a cloud-first CX strategy through a comprehensive platform ...

Reaching a customer segment that wouldn’t typically seek your services requires careful positioning and outreach.

Discover the best personal CRM tools to manage your relationships and boost productivity effortlessly. Compare and explore your options today.

An OSINT investigator and security researcher has raised big questions involving credit bureau TransUnion and the data breach ...

Customer relationship management (CRM) technologies are the most valued in the finance function, according to a survey by Gartner. The Gartner survey of 383 finance leaders taken in October 2024 ...