A recent study by management scholars underscores the importance of organizations' dynamic capabilities for greener business practices. Analyzing data from 139 manufacturing companies, the research ...

Cellebrite has announced the launch of Generative Artificial Intelligence (GenAI) capabilities within its Guardian evidence management ... thread summarization, relationship insights, and browsing ...

to provide enhanced global data for secure customer onboarding. The partnership integrates Data Zoo’s comprehensive global data assets into Alloy’s orchestration platform, enabling financial ...

The zoo map always notes areas under renovation or construction. Those areas are great reminders that customer interests change, needs change, new technologies and capabilities emerge all the time ...

a customer relationship management platform for businesses. This story was updated because an earlier version included an inaccuracy. Are you on the list? Claim your award here and learn how we ...

Today some leading insurance companies are going back to these roots and making insurance a relationship first ... and focusing on a new breed of customer care and engagement.

Upcoming technology assessments include chatbot/virtual agents, conversational IVR, infrastructure for customer portals, and quality assurance/quality management. For a full summary, download the ...

The synergy generated when a CCO and CFO work together not only boosts revenue for the entire business, but enables long-term workplace agility.