From staffing to CRM integration, here’s how to run a high-performing call center that drives real business outcomes.

Law firm leaders must ensure their associates understand that relationship building, not just tactical expertise, is key to ...

This title is part of a longer publication history. The full run of this journal will be searched. TITLE HISTORY A title history is the publication history of a journal and includes a listing of the ...

Their second, son Wilfred, was born in 2017, and their third baby, another daughter, arrived in 2023. Here is everything to know about Carey Mulligan and Marcus Mumford's relationship.

Best real estate CRM: Our top 9 picks to stay organized & top-of-mind, nurture leads, integrate with your other tools & scale your business.

Sophia Bush and Ashlyn Harris. Michael Buckner/Variety/Penske Media/Getty Bush and Harris first met in 2019, and after filing for their respective divorces, they became a support system for each ...

Marketers often worry that performance marketing and its focus on short-term sales is crowding out brand-building activities aimed at enhancing customer perceptions of their brand—and is ...

All companies want to provide their customers with richer and more engaging experiences. The challenge is how to scale the experiences in a way that does not depersonalize or commodify them. Enter ...

In the dynamic world of business, Customer Relationship Management (CRM) software has become an indispensable tool for companies aiming to streamline their customer interactions, sales processes, and ...

Customer background Atomicwork, an agentic service management software provider, was founded in 2022 and has quickly grown to over 50 employees in the United States, Singapore, and India. The company ...