Lancaster, Ohio, rolls out a 311 CRM system for residents to report non-emergency issues and access city information.

An OSINT investigator and security researcher has raised big questions involving credit bureau TransUnion and the data breach ...

In this regard, Adobe is following the lead of Salesforce, which dominates the customer relationship management software ...

Customer preferences must be the compass for innovation, and financial institutions must respond to changing needs and ...

AI is accelerating the evolution of customer relationship management (CRM), with agentic AI, a shift to targeted use cases, and workforce realignments on the horizon. AI has the potential to ...

Aria Systems, the leader in AI-powered billing automation, announced that Early Warning Services, a financial services ...

Aria Systems, the leader in AI-powered billing automation, announced today that Early Warning Services, LLC., a financial services technology leader and the company behind Zelle® and PazeSM, has ...

To maintain seamless customer experiences, Chase explains their transition to a modern, always-on ecosystem that scales with customer demand.

We list the best CRM for small business, to make it simple and easy to set up and manage a contact platform for customers, staff, and suppliers. Customer Relationship Management (CRM) software’s ...

The recent data breach at South African real estate company Pam Golding Properties highlights the notification ...

The foundation of cloud computing lies in virtualization technology, which enables the efficient use of hardware resources by running multiple operating systems on a single physical machine. The ...

Customer relationship management (CRM) systems benefit businesses by automating tasks, centralizing customer data, improving collaboration, and providing insights for targeted email marketing.