In today’s business environment, the importance of customer experience and personal relationships cannot be overstated.

Salesforce plans to invest $500M in Saudi Arabia to bolster artificial intelligence development in the region, and train up ...

Gaurav Gupta emphasizes the transformative potential of modern CRM systems in revolutionizing engagement and efficiency.

India], February 13: AXA Global Business Services (AXA GBS), a part of the AXA Group, proudly celebrates its 30 years of ...

Corvette Product Manager Harland Charles and Designer Kirk Bennion follow Chief Executive Engineer Tadge Juechter out the ...

BD expert Nic Coppings writes that there is a connection crisis in today's market because too many people lean on digital tools instead of the personal touch.

Oracle today announced that it has been named a Leader in the 2024 Gartner® Magic Quadrant™ for CRM Customer Engagement Center for Oracle Fusion Cloud Service, part of Oracle Fusion Cloud Customer ...

In this modern era, the integration of artificial intelligence (AI) has revolutionized mobile commerce by enabling highly ...

The DPDP Act 2023 is an important milestone in India's digital evolution as it looks to protect personal privacy and encourage data safety, which respectively alter the relationship between ...

Artificial intelligence is no longer a futuristic add-on but a critical cost-avoidance tool, with companies prioritizing AI ...

The digital era has transformed how businesses operate, and nowhere is this more evident than in the rise of the subscription economy. From streaming services to meal kits, consumers increasingly ...