Switching from spreadsheets to successIt’s time to embark on a transformation to overcome fears and unlock efficiency, productivity and sustainable growth in the warehouse industry. By Rina ...

Embedded in the CARE pillar of our strategic plan, we aim to become number one in customer satisfaction for our products and ...

The Reserve Bank of India (RBI) has issued a Master Direction outlining a scheme of penalties for bank branches and currency chests due to deficiencies in providing customer service. This aims to ...

The Indian food-tech sector is poised for a paradigm shift with the launch of ubRYD PlateMate, a modern platform set to ...

Newgen Software Technologies has announced that it has received a purchase order worth Rs 17.51 crore from a customer.

It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...

CRM magazine presents its seventh annual rundown of the leading companies and hottest trends in customer relationship management.

Sempra is realizing significant growth across its regulated utility subsidiaries. Sempra recently increased its 2025-29 capital investment plan by 16% to $56 billion, with an additional $12 billion of ...

United Automobile Insurance Company (UAIC) has been a trusted name in the automobile insurance industry since its founding in 1989.

Applications hosted in AWS are still vulnerable to attacks like SSRF, where attackers trick a server into making requests on ...

AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

As China’s largest nonlife insurer, majority state-owned PICC P&C boasts first-mover advantage in major P&C insurance products, thanks to its extensive rural network and strong government support.