If you wish to convince your board members and C-level decision makers that loyalty programs, you need to know what customers ...

GenAI can analyze large sets of data, including every customer interaction, the customers' sentiments before and after interacting with the agents and their actions on the company’s website. Using ...

Explore the best robo-advisors of April 2025. Compare passive-investing strategies, fees, and user experiences to find the ...

With some job postings attracting hundreds or thousands of applications, companies are increasingly using AI to sort through ...

Rather than being overwhelmed by the 3Vs of big data (volume, variety, and velocity), SMM tools have the capacity not only to extract customer data but also to turn this gold into actionable ...

Interests is currently available to a small subset of U.S. customers in our U.S. app (iOS and Android ... such as "Innovative kitchen tools and cookbooks to level up my cooking.” These descriptive ...

(NewsNation) — Amid continued threats of international tariffs by President Donald Trump, the United Parcel Service is launching an online tool that allows customers to see the added cost of ...

(NewsNation) — Amid continued threats of international tariffs by President Donald Trump, the United Parcel Service is launching an online tool that allows customers to see the added cost of those ...