On the new Ask Us Anything podcast, editor in chief Kaitlin Petersen taps former Trade Tales guests to answer real, ...

The utility customer service imperative is simple and straightforward. Utilities must provide reliable, affordable electric power, natural gas, and/or water to customers while also communicating, ...

GMC scored solidly above average in the J.D. Power 2025 U.S. Customer Service Index (CSI) Study, showing that customers are generally quite satisfied with the quality of service – including both ...

Adobe’s Project Slide Wow converts raw data into PowerPoint presentations These AI tools are built on the Adobe Experience Platform The company did not disclose any release date for these features ...

The repair and maintenance service offered by Buick dealers is good enough to win well above-average customer satisfaction, the recently published J.D. Power 2025 U.S. Customer Service Index (CSI ...

It’s a key part of the customer journey—supporting prospects searching for product information and first-time users trying to get started to power users who want to do fancy, advanced things.