Imagine contacting customer support and receiving an instant, context-aware response that perfectly addresses your needs—no ...

UK pension savers would prefer to see providers utilise a hybrid model of both human interaction and artificial intelligence ...

Through my work with large-scale sales organizations, I've identified several critical shifts that characterize the most successful modern customer engagement strategies. And, more importantly, I've ...

Consumers are changing the way they want to buy. And top brands are leaning into those changes to retool and invigorate the ...

As businesses grapple with evolving customer expectations and the rapid advancement of AI, the need for customer service ...

Mad Muscles app review In recent years, fitness apps have become an integral part of the lives of millions of people seeking ...

"For over a year at Georgetown Hyundai, Syntheia has managed our inbound calls, providing 24/7 support and ensuring we never miss a call. Syntheia has truly elevated our customer experience, setting ...

The new Audio LLM capabilities are designed to address the growing demand for high-quality voice interactions in scenarios that prioritize customer service and lead acquisition. From retail and ...

GPTBots.ai, a leading enterprise-grade AI platform, has announced the launch of its latest Audio LLM capabilities, setting a new standard for real-time, voice-driven AI interactions. This update ...

Alibaba Cloud announced on Thursday it has launched its second data centre in Thailand to increase its local capacity and ...