Imagine contacting customer support and receiving an instant, context-aware response that perfectly addresses your needs—no ...

Through my work with large-scale sales organizations, I've identified several critical shifts that characterize the most successful modern customer engagement strategies. And, more importantly, I've ...

UK pension savers would prefer to see providers utilise a hybrid model of both human interaction and artificial intelligence ...

Consumers are changing the way they want to buy. And top brands are leaning into those changes to retool and invigorate the ...

As businesses grapple with evolving customer expectations and the rapid advancement of AI, the need for customer service ...

Mad Muscles app review In recent years, fitness apps have become an integral part of the lives of millions of people seeking ...

GPTBots.ai, a leading enterprise-grade AI platform, has announced the launch of its latest Audio LLM capabilities, setting a new standard for real-time, voice-driven AI interactions. This update ...

The new Audio LLM capabilities are designed to address the growing demand for high-quality voice interactions in scenarios that prioritize customer service and lead acquisition. From retail and ...

Artificial Intelligence (AI) is transforming industries worldwide, and customer service is no exception. However, in Rwanda, AI-generated responses often fall short, leaving customers with vague and ...

OneConnect (NYSE: OCFT) shares up premarket as they launch proprietary AI Agent Platform integrating advanced open-source models for banking sector.