PPL Electric Utilities customer data was exposed during a data breach almost two years ago, according to the company. The ...

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Transform insights into action: A VoC program is only as effective as the actions it inspires. Brands must leverage real ...

The popular app, used in many Jersey Shore towns to collect parking fees, has agreed to a $32.8 million settlement to resolve ...

Electricity providers in Texas that service retail customers are now required to maintain online power outage trackers that provide information in English and Spanish.

One of 21 local residents involved in an extensive bank fraud scheme that netted more than $4 million has been sentenced to ...

Consumers are changing the way they want to buy. And top brands are leaning into those changes to retool and invigorate the ...

Loyalty programs that prioritize personalization, flexibility and seamless experiences are strategic tools for building ...

Create a My Account profile and download the mobile app to pay your bill, compare energy sources, and to learn tips to lower ...

Artificial intelligence will bring major upheaval to wealth management, a Microsoft executive said, as the technology's ...

A former CVS employee accused of defrauding customers to “shop and pay her bills” remains behind bars, according to the Georgia Bureau of Investigation. DeAundra Smith, 25, was arrested Jan. 24 on ...

Huijun Long received a notification on the Virgin Plus app that her service with the company had been cancelled. Turns out, her phone number had been 'mistakenly transferred' to a Bell Mobility ...