This month we give thanks for the meetings that went right — and our favorite customer advisory board social activities. The arrival of Thanksgiving gives us all an opportunity to pause and ...

One company is using gamification to change the customer service paradigm from frustrating to fun -- and customers are loving it. Think about your last online or over-the-phone customer service ...

Freshdesk isn’t the first company to apply gamification to help desk software. Last year UserVoice launched its own game mechanics system.UserVoice awards points based on number of tickets ...

Scheduling leisure activities may help get them done, but make you enjoy them less. Here's how to maximize fun in your free time.

The owner-operator of Wonderla amusement parks expects 5% increment in both annual footfalls and sales per head through an innovative, environmental-friendly digital initiative.