In this news, Exotel partners with Knowmax to revolutionize customer experience by integrating AI-driven knowledge management, boosting agent efficiency.

AI agents can learn, add context and identify sentiment, says Luke Willemse, sales and marketing manager at Decisioneering.

It’s often said that accounting is the language of business—and that language is typically numbers and data. But for some ...

The DART Transform program will target improvements to the agency’s vehicles, stations and passenger facilities, resiliency and implementing a unified signaling system and ...

Hemant Bodke works in this dynamic and transformative space, using his expertise as a Java developer to drive innovation in ...

Blue now has enhanced abilities to interact with customers using natural language, provide tailored information on their ...

Ajman Bank has successfully passed the ISO 9001:2015 and ISO 10002:2018 Surveillance-2 Audit conducted by TÜV on December 31, ...

Retail’s AI reinvention is underway. The winners will be those who invest responsibly in the technology, while also ...

Generali Hong Kong has partnered with YAS to deliver innovative, customer-centric insurance solutions that adapt to modern ...

Weave (NYSE: WEAV), a leading all-in-one customer experience and payments software platform for small and medium-sized healthcare businesses, today an ...

The Janus Henderson Mid Cap Growth Managed Account Portfolio returned -0.05% (gross) for Q4 2024. Click here to read the full ...