Leadership and customer service training work together to create a purpose-driven and customer-centered culture and ...

Close the loop with care. Deborah Bearden trains associates to respond meaningfully to customer feedback—no generic templates ...

In this session, Mak Abdelkafi, Senior Sales Director at Mews, outlines how AI is being integrated into hotel operations. From technical support to room assignment and staff planning, he presents ...

CEO Tom Nolan highlights the strategic importance of physical retail: "Physical retail represents the largest portion of our business. More importantly, it's a great ...

By putting people at the center of innovation, TX not only drives growth but also fosters loyalty, engagement and long-term ...

The rapid advancement of AI presents unprecedented opportunities, but it also requires careful attention to how trust is ...

Neat, the pioneering video technology company, today opens its new Neat Experience Center at its expanded Oslo headquarters. Connected to its existing headquarters space at Technopolis, the new 433 ...

Neat, the pioneering video technology company, today opens its new Neat Experience Center at its expanded Oslo headquarters. Connected to its existing headquarters space at Technopolis ...

Bio-Techne Corporation TECH recently opened a new Customer Experience Centre in Düsseldorf, Germany, to serve customers across the Europe, Middle East and Africa (“EMEA”) region. The facility's ...

COMMERCE, CALIF. — Kerry has opened its West Coast Customer Engagement Center in Commerce. Kerry said its customer engagement space will act as a co-creation center for food and beverage on the West ...

PENSACOLA, Fla. (WKRG) — A ribbon cutting ceremony took place Thursday for a new customer experience center at GE Vernova’s Pensacola factory. The factory manufactures and assembles the main ...