News

New automated incentives feature in Wildfire's white-label rewards platform helps businesses drive engagement and revenue with zero technical lift SAN DIEGO, April 16, 2025 /PRNewswire/ -- Wildfire ...
Leadership and customer service training work together to create a purpose-driven and customer-centered culture and ...
Close the loop with care. Deborah Bearden trains associates to respond meaningfully to customer feedback—no generic templates ...
In this session, Mak Abdelkafi, Senior Sales Director at Mews, outlines how AI is being integrated into hotel operations. From technical support to room assignment and staff planning, he presents ...
Visit the embattled Kennedy Center post-Trump purge, and the place can feel abandoned. Leave it to dance provocateur Mark ...
Amex GBT CISO David Levin is accelerating AI security, cutting false positives and speeding SOC response to anticipate and shut down threats.
Scott Wilder shares how customer-centric innovation reshapes digital self-serve, blending empathy, trust, and smarter support ...
CEO Tom Nolan highlights the strategic importance of physical retail: "Physical retail represents the largest portion of our business. More importantly, it's a great ...