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How to keep customers on your site and boost sales

Your business can't expand without customer loyalty, so it's crucial to create a smooth, efficient user experience on your ...

Muskan Fnu Receives 2025 Global Recognition Award for Advancing Telecom Customer Experience and Operational Efficiency

Muskan Fnu receives a 2025 Global Recognition Award for measurable gains in telecom customer experience and operations, ...
IEEE

Comparative Performance Analysis of Machine Learning Techniques for Engagement Assessment in Education

Abstract: Enhancing education techniques and strategies is crucial to building and developing student knowledge and skills, as it fosters a more engaging learning environment, can accommodate diverse ...
Forbes

An Invisible Threat: The Risks Of Poor Customer Engagement And Lack Of Trust In Demand Flexibility

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Fortunately, demand flexibility programs such as demand response, electric vehicle charging ...
Frontiers

Value-dependent and empathy-mediated: how artificial intelligence-generated marketing content influences customer engagement, and when to disclose its origin

1 School of Management, Harbin University of Commerce, Harbin, China 2 School of Business, Harbin University of Commerce, Harbin, China The rapid adoption of artificial intelligence-generated ...
IEEE

Integrating Advanced Machine Learning Techniques for Enhanced Customer Lifetime Value Prediction

Abstract: Customer Lifetime Value (CLV) forecasting is implemented by organizations as a core business strategy for customer interaction enhancement, marketing investment optimization, and sustained ...