EngageLab, a subsidiary of Aurora Mobile (NASDAQ: JG), is a world-leading omnichannel customer engagement platform. EngageLab leverages cutting-edge technology and robust infrastructure to provide ...

Shares of Braze (NASDAQ: BRZE), a customer engagement platform company, spiked Friday morning after the company's fiscal 2025 ...

The customer engagement platform company beat adjusted earnings expectations and delivered strong revenue growth, but its dollar-based net retention rate slid.

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced Genesys Cloud Social to help ...

Outplay cofounder and CEO Laxman Papineni said that JungleWorks acquired a majority stake in the startup from other investors ...

The convenience store retailer chose PAR Technology to power the new SmartRewards through PAR Retail, the loyalty platform ...

Founded in 1999, Salesforce remains one of the world's most popular and trusted software companies. At its core, Salesforce ...

Braze furthers agentic AI innovation with acquisition of a leading AI decisioning company NEW YORK--(BUSINESS WIRE)--Braze (Nasdaq: BRZE), the leading customer engagement platform that empowers brands ...

In the fast-paced and competitive world of e-commerce, businesses need reliable tools to stay ahead of the game. The right ...

By Beatriz Marie D. Cruz, Reporter PHILIPPINE businesses must adopt artificial intelligence (AI) tools to meet consumer demand for personalized experiences, said American cloud communications company ...

New integration combines Clutch’s AI-powered Customer Data Platform (CDP) with advanced 1:1 Loyalty, Stored Value, and Offer management capabilities.

Loyalty and guest engagement platform Thanx has integrated with Square, which has an ecosystem of commerce solutions. With ...