Q4 2024 Management View CEO Alan Trefler highlighted the strong results achieved in 2024 and expressed excitement about the momentum heading into 2025. He emphasized the transformative impact of Pega ...

In this article, we’re sharing three stories of sports and entertainment businesses rising to the challenge of consistent cross-channel engagement ... automation journeys for their different customer ...

Engagement refers to your customers’ interaction and ... larger purchases by offering more significant discounts at higher spending levels. For example, a customer might receive a 10% discount on a ...

Eighty-three percent of consumers feel more loyal to brands with quicker and better complaint resolutions, based on a study by global customer engagement software company Khoros, while 68% of ...

On Friday night, Swift subtly debuted a new diamond infinity ring while out to dinner with her parents in New York City, sparking fan speculation that a Travis Kelce engagement could be imminent.