In pediatric dentistry, you have two audiences: the child (consumer) and the parent (customer). Your branding must appeal to both.

Adult star Sabien DeMonia is cashing in on the AI companion trend, and now has two digital versions of herself after selling ...

Your nose knows you’ve arrived before your GPS does—the sweet, smoky perfume of properly slow-cooked meat drifting through ...

That’s where using multimedia elements—images, videos and audio—comes in. They help keep users engaged. But most importantly, ...

Here are 10 ways AI is reshaping customer service and how businesses can overcome the challenges of AI adoption.

Generative AI is revolutionizing customer interaction by automating complex conversations that were previously impossible for ...

Embedded lending’s alignment with modern SMB demands allows it to create a robust loyalty loop – from acquisition by promising a value-added, point-of-need service that puts them first to retention by ...

“Now, business owners can handle sales, customer engagement, and payments from one streamlined platform, allowing them to focus on scaling their operations. Affirming the benefits of the ...

When employees feel unknown in the workplace, it leads to disengagement. Drive employee engagement forward with honest conversations.

WEST Zone concessionaire Maynilad Water Services, Inc. (Maynilad) said Tuesday that it invested P25.75 billion in 2024 in infrastructure projects to enhance water and wastewater services and improve ...

Personalization has also become a crucial aspect of customer engagement. Research from McKinsey reveals that while 71% of consumers expect personalized interactions, 76% experience frustration when ...

Tony Doris, the editorial page editor at The Palm Beach Post, was fired after he selected a cartoon that drew criticism from a nearby Jewish organization. Tony Doris was the editorial page editor ...