Cigna aims to improve customer relations while keeping a close eye on the bottom line. If it works, other insurers may be ...

In an increasingly competitive business landscape, customer retention has become as crucial as acquisition. With evolving ...

The strategy aims to redefine public services by using cutting-edge technologies to further elevate the customer experience ...

Transform insights into action: A VoC program is only as effective as the actions it inspires. Brands must leverage real ...

Tailored Brands is adding to its C-suite. The parent company of Men’s Wearhouse, Jos. A. Bank, Moores and K&G Fashion ...

Founded in 1982 and part of the 200-year-old Bibby Line Group, BFS has built a reputation as a trusted financial partner for small and medium-sized businesses. BFS is aiming to move beyond its static ...

Financial Cloud, a provider of enterprise software solutions, partnered with bank payment company GoCardless to improve ...

The future CMO must embody a renaissance ideal—equal parts analyst, artist, and strategist. The path forward is about finding ...

Financial Cloud, a leading provider of enterprise software solutions, has partnered with global bank payment company GoCardless to improve payments for financial service providers in the UK. This ...

Ottu and Unifonic have joined forces at LEAP 2025 to empower merchants with enhanced, fully branded SMS service integrations.

Amazon's relentless focus on customer happiness drives its success in retail and cloud services. Click here to find out why ...

By using smart tools and clear processes, businesses can handle tasks more efficiently, reduce risks and make audits less stressful.