For the best experience, please enable JavaScript in your browser settings. The healthcare industry in Kenya remains a towering exemplar of the most pathetic customer ...

Call (509) 459-5119 or email [email protected] to place an obituary. M-F (8a-5p), Sat. (11a-5p). Announcement forms are required and are available online or at the front desk of our downtown ...

Google's products (NASDAQ:GOOGL) (NASDAQ:GOOG) have improved the quality of customer service queries by 95% and have helped ...

NY, released survey results showing hundreds of patients of Optum-owned providers faced billing, customer service and care ...

The J.D. Power Wireless Customer Care Performance Study SM measures satisfaction with the entire customer care service experience, from initial contact to problem resolution, based on recent customer ...

At the ABC 360 Conference, Catherine Kuhlmann drove home a powerful truth: no one in EMS is exempt from the responsibility to ...

Respondents described issues with quality of care, billing and customer service at Hudson Valley health care facilities run ...

Instead of offering solutions, many staff members appeared disengaged, ignoring complaints or offering vague reassurances without action.

About 36% of Optum patients who responded reported serious customer service issues that have interfered with their care. Optum says it understands the frustrations some of its patients have been ...