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CRM Buyer spoke with QueryPal CEO Dev Nag about how AI-driven CRM tools cut costs, improve support efficiency, and elevate ...

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AI is accelerating the evolution of customer relationship management (CRM), with agentic AI ... Fluss envisions an AI orchestration layer within a contact center that routes customer inquiries ...

Here are 10 ways AI is reshaping customer service and how businesses can overcome the challenges of AI adoption.

Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company TM, today announced Forrester Research has named Pega a Leader in The Forrester Wave TM: Customer Relationship Management (CRM) ...

Currently trading with a volume of 1,633,796, the CRM's price is up by 0.66%, now at $287.84. RSI readings suggest the stock ...

While finance leaders surveyed currently value customer relationship management tools most, they expect buzzy GenAI to enjoy the highest future investment levels.

As conversational AI becomes more pervasive, organizations face two challenges: to adopt these systems quickly and to ensure ...

Artificial intelligence is poised to revolutionize enterprise applications, transforming everything from customer service ... John Snow Labs A new attack vector is about to be unlocked.

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