Automating interactions with customers and colleagues through order forms or email workflows can save hours of manual work.

A thoughtful approach to orchestration to future-proof your automation strategy can drive meaningful change and business ...

ESSPL today announced its newly formed collaboration with Automation Anywhere, Inc., the leader in Agentic Process Automation ...

We recently published a list of 9 AI News and Ratings to Keep on Your Radar. In this article, we are going to take a look at ...

In today's digital-first world, automation has become the backbone of customer engagement. But let's face it—automation alone ...

New solution orchestrates and automates customer service workflows with agentic AI to reduce cost and accelerate resolution across front-office care and back-office operations HOBOKEN, N.J.

TridentCare is excited to announce the appointment of its new Chief Information Officer (CIO) Kyle Seiter, a seasoned ...

An industry expert on automation, analytics, and the future of customer-centric solutions The telecom industry is going ...

While Adobe, Salesforce, and Microsoft dominate the CX space, Adobe stands out by blending data-driven insights with creative ...

Online resale markets are on the rise. There are sites like eBay, Poshmark, and Mercari that sell and buy used goods - from ...

Gluware, the leader in intelligent network automation, today announced that Julie Keith, Senior Director of Customer Support, has been named a winner of the prestigious APPEALIE 2024 SaaS Customer ...

Scott Brinker, VP of Platform Ecosystem at HubSpot, shares insights into the evolving world of marketing technology ...