Automating interactions with customers and colleagues through order forms or email workflows can save hours of manual work.

ESSPL today announced its newly formed collaboration with Automation Anywhere, Inc., the leader in Agentic Process Automation ...

For tech-savvy business leaders, integrating AI into their sales processes has become a game changer in today’s fast-paced ...

New solution orchestrates and automates customer service workflows with agentic AI to reduce cost and accelerate resolution across front-office care and back-office operations HOBOKEN, N.J.

TridentCare is excited to announce the appointment of its new Chief Information Officer (CIO) Kyle Seiter, a seasoned ...

While Adobe, Salesforce, and Microsoft dominate the CX space, Adobe stands out by blending data-driven insights with creative ...

Online resale markets are on the rise. There are sites like eBay, Poshmark, and Mercari that sell and buy used goods - from ...

Gluware, the leader in intelligent network automation, today announced that Julie Keith, Senior Director of Customer Support, has been named a winner of the prestigious APPEALIE 2024 SaaS Customer ...

Scott Brinker, VP of Platform Ecosystem at HubSpot, shares insights into the evolving world of marketing technology ...

Webex Calling, Cisco’s cloud-based phone system, is receiving new AI features as well. The company today previewed an ...

Pudu Robotics, a global leader in service robotics, is strengthening its presence in North America with its new US ...

US-based Innover is expanding its presence in India, focusing on hiring local talent to develop AI and automation solutions.