Companies that focus on long-term partnerships instead of one-off transactions are better able to build a scalable revenue ...

To succeed in the consent economy, marketers need to shift their mindset from merely collecting data to fostering genuine connections.

Three seasoned founders share their approach to managing tricky client relationships.

Learn how Senior Director of Loyalty and CRM Rachel Dorfman and her peers work in tandem to help the company’s customers ...

The CRM market is growing rapidly, driven by cloud adoption, personalization, and AI technologies, with strong demand across various sectors.Pune, March 19, 2025 (GLOBE NEWSWIRE) -- Customer ...

Using Hanlon’s Razor and maintaining empathy in customer service takes a little practice. It helps having a mentor like Bob ...

For retailers looking to boost customer engagement and foster long-term loyalty, managing the Rule of 7 with positionless marketing helps brands execute this strategy efficiently.

At the end of the day,” says John Tomblin, president and co-founder of Data Titan, “we must remember technology is built for ...

Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation CompanyTM, today announced Forrester Research has named Pega a Leader in The Forrester WaveTM: Customer Relationship Management (CRM ...

A strong relationship with your bank is essential for effective financial management. However, certain indicators may suggest ...

Founded in 1999, Salesforce remains one of the world's most popular and trusted software companies. At its core, Salesforce ...

Quavo Fraud & Disputes, a trusted advisor and technology partner in dispute management solutions, today unveiled original research results highlighting the critical link between fraud resolution and ...