The growing role of AI and social media is enabling autonomous decision-making, real-time adaptability, and goal-driven ...

SAN FRANCISCO, June 11, 2025 (GLOBE NEWSWIRE) -- Meltwater, a global leader in media, social and consumer intelligence, today announces a partnership with 8x8, Inc. (NASDAQ: EGHT) through the 8x8 ...

SAN FRANCISCO, June 11, 2025 (GLOBE NEWSWIRE) -- Meltwater, a global leader in media, social and consumer intelligence, today announces a partnership with 8x8, Inc. (NASDAQ: EGHT) through the 8x8 ...

With Meltwater’s social insights available directly within 8×8 Contact Center™, 8×8 customers can now utilize social media as a customer care and engagement channel. Social media is a critical channel ...

With Meltwater’s social insights available directly within 8x8 Contact Center™, 8x8 customers can now utilize social media as a customer care and engagement channel. Social media is a critical channel ...

The PSA comes from creators MeloDak (@melodak53), who are known to their followers for their funny posts. But six days ago, ...

Many of the apps and social media platforms you use every day may not charge you money, but often there is a price to pay – ...

Across the customer service world, the advantages of self-service for companies and customers are clear. But the best way to drive customers to self-service is a lot murkier. For some, the thought was ...

Kuwait Telecommunications Company – stc, a world-class digital leader providing innovative services and platforms to ...

Social media is an empowering channel for consumers and gives many of them a voice, because they wouldn't otherwise have the time, resources, or energy to actively log complaints through traditional ...