CMO Carrie Palin talks about why you should put your company’s soul into its messages, and how to use corporate personality ...

B2B marketers' plans for AI, Nike needs to fix finances and reputation, why Walmart works with creator brands, Reddit breaks ...

Cisco Wireless' is now the new unified brand that combines Cisco's Meraki and Catalyst product lines into a single wireless ...

In a significant milestone for women in tech, TD Africa officially launched the TecHERdemy program yesterday, 13th November 2024, an ...

InterVision Systems on AWS AI products, Cisco innovation, generative AI, Amazon Connect contact center and MSP artificial ...

We recently compiled a list of the 10 AI Headlines Making Waves Today. In this article, we are going to take a look at where ...

on-brand support that minimizes repetitive tasks. Internally, Cisco has deployed the Webex AI Agent within its HR department, automating responses to common benefit questions and freeing HR teams ...

Cisco has unveiled new artificial intelligence ... more effective and more empathetic interactions that improve customer trust and brand loyalty. Looking to address the need for immediate and ...

Cisco Executive Vice President and Chief Product Officer Jeetu Patel said the quality of customer service has a big impact on a brand’s reputation, so they can’t afford to get it wrong.

What Cisco showed was conversational and lifelike, enabling customers to talk to a brand naturally and have their inquiries answered. As the technology improves, I predict that the industry will ...