The bank’s in-house generative AI tool is streamlining customer service, reducing manual work and speeding up response times, improving both employee and customer experience ...

At the recent Zendesk Relate 2025 conference, I spent some time with the company’s EMEA CTO, Matthias Goehler, to better ...

Savvy potential customers will come armed with a range of detailed questions that SaaS companies must be ready to answer.

Meanwhile, “change” is something you should focus on when the world outside your company starts shifting. If you see a major ...

Over my forty years or so in and around dealing rooms and financial markets, I have heard many theories as to how to approach that problem and have settled on a process that has worked for me ...

ServiceNow's strong AI growth and a 21% subscription revenue rise signal future gains. Read why investing in NOW stock is ...

Welcome to Money, Sky News' consumer and financial news hub. Today: house asking prices have reached a record high; what it's ...

In a world of constant change, leaders face unique challenges that demand practical solutions. This article provides valuable ...

To achieve the benefits of intelligent automation, enterprises and IT service providers should adopt intelligent change ...

These exits have taken place against the backdrop of Zomato gradually turning profitable, undergoing a rebranding exercise ...

“We are proposing to change our name from Barrick Gold Corporation to Barrick Mining Corporation, to reflect the company’s changing production profile,” the Canadian company said in a press ...

Learn more about whether Freshworks Inc. or SPS Commerce, Inc. is a better investment based on AAII's A+ Investor grades, which compare both companies' key financial metrics.