Startek®, a digital-first global customer experience (CX) solutions provider, is proud to announce that Startek India has ...

TORONTO, Jan. 28, 2025 /CNW/ - CIBC has been recognized with the Best Use of AI in Client Experience (CX), World Series ... year of the ARCET Global Customer Centricity World Series Awards ...

Quantum Metric, the digital analytics platform, today announced its best year ever for 2024, driven by mission critical ...

98% logo retention supporting ... heatmaps to round out the customer lifecycle view. New chief customer officer appointed in Q4. To further enhance its customer-centric approach, Quantum Metric ...

Chris Pfaff, the leading new media and technology producer and strategist, will moderate the Streaming Media Connect panel ' App, Crackle, Pop: What a Video App Really Needs.' What makes streaming ...

Legion Technologies, an innovator in workforce management (WFM), announced today that its Legion WFM solution is now an SAP endorsed app, available for online purchase on SAP Store. SAP Endorsed Apps ...

Colorado-based digital analytics platform sees 40% annualized growth in Q4 driven by Gen AI applications, 30% YoY increase in average contract size for digital enterprise customers and 98% logo ...

“It comes to our customer centricity,” Ewaldsson said. “The whole network team has industrialized a process over the last year that gives the opportunity for us to dedicate towers, build up ...

Broadcom Inc. (NASDAQ:AVGO) is a technology company uniquely positioned in the AI revolution owing to its custom chip offerings and networking assets. On February 7, CNBC reported that Morgan ...

Undetectable Revolutionizes AI with Human-Centric Technology for a More Empathetic ... users in a meaningful way—whether in healthcare, customer service, or any industry where human interaction ...