It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...

In a “2025 B2B Marketing Trends Shaping the Future” report from MarketingProfs, the following trends will continue to shape marketing’s future: Predictive personalization. This involves using ...

What would it mean for your business if every customer had a personalised experience Hyperpersonalisation goes beyond basic ...

From the basics to buzzwords to game-changers, this glossary of terms will help you speak the language of AI and stay ahead ...

The shift towards digital solutions in the restaurant industry has seen remarkable advancements, particularly with the ...

We recently published a list of Billionaire Ken Fisher’s Top 13 Growth Stock Picks. In this article, we are going to take a ...

Alto Software, recently separated from Houseful, where it was its software division, has announced its core senior leadership ...

Artificial Intelligence (AI) is not only transforming industries but is also revolutionizing healthcare. In his detailed ...

CRM Buyer spoke with QueryPal CEO Dev Nag about how AI-driven CRM tools cut costs, improve support efficiency, and elevate ...

SNOOKER fans celebrated a major change to the World Snooker Championship – and joked “it’s about b***** time!” The showpiece ...

Running a medium-sized business requires the right software tools to streamline operations, enhance productivity, and improve ...