It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...

In a “2025 B2B Marketing Trends Shaping the Future” report from MarketingProfs, the following trends will continue to shape marketing’s future: Predictive personalization. This involves using ...

Gartner says the market for large language model (LLM) providers is on the cusp of an extinction phase as it grapples with ...

CHICAGO, March 31, 2025 (GLOBE NEWSWIRE) -- Pando, the leading supply chain AI company, has been recognized by Gartner as a Visionary in the 2025 Magic Quadrant for Transportation Management Systems.

Global spending on generative AI is expected to surge by more than 75% this year compared with 2024, says Gartner.

E2open Parent Holdings, Inc. (NYSE: ETWO), the connected supply chain SaaS platform with the largest multi-enterprise network, today announced that e2open has been positioned by Gartner as a Leader ...

Basware, the global leader in Invoice Lifecycle Management, has been named a Leader in the first Gartner® Magic Quadrant™ for ...

Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company TM, today announced Forrester Research has named Pega a Leader in The Forrester Wave TM: Customer Relationship Management (CRM) ...

Customer relationship management (CRM) technologies are the most valued in the finance function, according to a survey by Gartner. The Gartner survey of 383 finance leaders taken in October 2024 ...

The best free CRM software makes it simple and easy to manage your sales and customer relationships, all without having to pay for a subscription. Many of the best CRM software providers offer a ...

Simpplr has made two significant announcements that have evolved its EX Unification Platform. Already a leader in the 2024 ...

--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced the Yokohama platform release, unleashing new AI agents across CRM, HR, IT, and ...