As our digital focus month begins, Ash Rishi shares his belief that CRM is not a solution, but in fact a strategy in pharma marketing. He also shares his top five reasons as to why a dedicated CRM ...

This article explores the historical evolution, strategic benefits, and future trends of CRM systems, emphasizing their critical role in modern business strategy. With advancements in artificial ...

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Others will opt for a more measured strategy where they selectively automate specific tasks to complement rather than replace human interaction,” he told CRM Buyer. Cloud-based CX data firm InMoment ...

Read NICE’s, “10 CX AI Insights for Executive Decision-Makers” to uncover analyst-backed strategies from industry experts. Learn how purpose-built AI can transform your workflows, empower agents, and ...

In this article, we are going to take a look at where Salesforce Inc. (NYSE:CRM) stands against the other growth stocks. Kevin Mahn, President & CIO at Hennion & Walsh Asset Management ...

A well-crafted CRM strategy and customer experiences work together to create lasting relationships with your audience and long-term success for your business. We've collected some tips and tricks ...

Max Fashion’s campaign, #IYKYDK (If You Know, You Don’t Know) campaign isn’t just about fashion—it’s about rewriting the conversation around Gen Z. This generation is not a monolith; they cannot be ...

Customer relationship management (CRM) is an essential business strategy for developing and maintaining strong client relationships. Businesses can increase customer satisfaction and retention by ...