Modern CRMs are more than contact databases. They act as the central command center for franchise development. Automated ...

Rocket CRM has introduced a new series of platform enhancements focused on strengthening customer relationship management ...

According to contact center software firm Playvox, to provide a true omnichannel experience, brands today recognize the need to assist customers in the platforms where they feel most comfortable. This ...

Is there seriously any more connection between them apart from the fact that both help businesses create more effective communication with the customers? Yes there is, and both if utilised effectively ...

Bosch Power Tools is the European market leader in the professional power tools trade, supplying various professional users including the building, electrical and wood working industries. Market ...

While CRM magazine and the other publications under the Information Today banner have a presence on social media sites like LinkedIn, X, and Facebook, I am not a fan of social media in my personal ...

There’s too much advertising on social media, U.S., U.K., Canadian, and Australian consumers told Hootsuite in a recent survey. More than 6 in 10 respondents said they know advertising helps to keep ...