I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business challenges it may help solve in the future.

The Price to Earnings (P/E) ratio, a key valuation measure, is calculated by dividing the stock's most recent closing price by the sum of the diluted earnings per share from continuing operations ...

Getting to know each customer’s story helps you serve them better. If you know (through purchase history and feedback) that ...

If Visio doesn’t have a template that suits your business needs, it’s quick and easy to make custom diagrams using Visio’s drag-and-drop features; I’ll show you that process as well.

Value stream map vs. process map, which is better for you? As with many tools and methods in Six Sigma, there isn’t a ...

In this week’s Computer Weekly, our latest buyer’s guide examines best practice in data engineering and the importance of data skills. Labour announced its first digital government strategy ...

Have a major deliverable coming up that involves lots of people and tasks? We've tested all the major project management apps to help you find the one that can best keep your team on track. I've ...

The ultimate risk posed to the company also depends on the financial exposure created by the inherent risk if the process of accounting for the exposure fails. Inherent risk is highest when ...

Develop strategies to better prepare your organisation for the future, with an interdisciplinary perspective on risk and crisis management. The COVID-19 pandemic's unprecedented impact on business and ...

Free body diagrams do not need to be drawn to scale but it can sometimes be useful if they are. It is important to label each arrow to show the magnitude of the force it represents. The type of ...

Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world ...