Amit Ahuja, SVP of Experience Cloud, Platforms, and Products, Digital Experience at Adobe, walked me through the firm's new ...

With the market becoming increasingly competitive, small businesses must find economical tools to help them manage customer ...

Customer success and account management strategies help organizations grow in different ways. Customer success focuses on loyalty, while account management focuses on revenue. Continue Reading ...

Creatio unveiled a new CRM paradigm that puts a prompt entry box front and center, allowing the user to simply type in what they need.

Learn what a CRM database is, key features to look for, benefits, and best practices to help you choose and optimize the ...

Salesforce (CRM) reported fiscal fourth-quarter earnings and offered an outlook that fell short of analysts' expectations, sending shares lower in extended trading Wednesday. The cloud software ...

The company’s Agentforce suite of AI tools signed up more than 5,000 clients in the final three months of 2024. Salesforce revenue guidance for the new fiscal year is below Wall Street ...

Details about the harassment allegations leveled at DEF CON veteran Christopher Hadnagy have now been revealed after a motion for summary judgment was filed over the weekend. Founder of ...

Customer relationship management software maker Salesforce (NYSE:CRM) will be reporting results tomorrow after market close. Here’s what you need to know. Salesforce beat analysts’ revenue ...