SugarCRM, provider of the award-winning intelligence-driven sales automation platform, today announced it has been named a Leader in the Nucleus Research Sales Force Automation Technology Value Matrix ...

A new partnership with Databricks is bringing Claude's AI models to help more than 10,000 companies create their own ...

We recently published a list of 10 AI Stocks Turning Heads on Wall Street. In this article, we are going to take a look at ...

Experts at ET CX Symposium 2025 discussed the importance of unifying user and customer profiles for seamless omnichannel ...

As the travel landscape evolves, Gateway Travel remains dedicated to equipping agents with the tools and insights they need to thrive. The launch of the AI-powered Agent Portal is just the beginning, ...

Discovering your organization's Customer Relationship Management (CRM) platform has suffered a data breach can be a daunting scenario. In such a crisis, protecting customer confidentiality becomes ...

BPX's Data-Driven Process Mining Approach Reveals Hidden Inefficiencies While many businesses are concerned about workflow efficiency and p ...

Anyone can open them up and take a look inside. Salesforce's CRM software helps businesses maximize customer data with features like lead scoring, omnichannel routing (which directs customer ...

Salesforce's CRM software helps businesses maximize customer data with features like lead scoring, omnichannel routing (which directs customer inquiries to the right agent across multiple channels ...

Our analysis of options history for Salesforce CRM revealed 112 unusual trades ... is a powerful move while trading options. This data can help you track the liquidity and interest for ...

The collaboration focuses on AI-powered automation, data integration ... Salesforce, Inc. CRM disclosed a collaboration with Singapore Airlines (SIA) to enhance the customer case management ...