We recently published a list of 11 AI Stocks Shaking Up Wall Street Today. In this article, we are going to take a look at ...

CRM Buyer spoke with QueryPal CEO Dev Nag about how AI-driven CRM tools cut costs, improve support efficiency, and elevate ...

We recently published a list of 10 AI Stocks Turning Heads on Wall Street. In this article, we are going to take a look at ...

Experts at ET CX Symposium 2025 discussed the importance of unifying user and customer profiles for seamless omnichannel ...

As the travel landscape evolves, Gateway Travel remains dedicated to equipping agents with the tools and insights they need to thrive. The launch of the AI-powered Agent Portal is just the beginning, ...

With the market becoming increasingly competitive, small businesses must find economical tools to help them manage customer ...

While end-to-end business management solutions are the most popular (33%), a quarter (25%) of contractors also see significant value in software to assist with CRM and lead management, as well as ...

The German startup Celonis has accused the software giant of abusing its market power to hinder competition — in particular, ...

BPX's Data-Driven Process Mining Approach Reveals Hidden Inefficiencies While many businesses are concerned about workflow efficiency and p ...

Customer success and account management strategies help organizations grow in different ways. Customer success focuses on loyalty, while account management focuses on revenue. Continue Reading ...

SugarCRM, provider of the award-winning intelligence-driven sales automation platform, today announced the company’s latest ...

A CRM report is an analytics tool built into a customer relationship management (CRM) system that provides users with data and insights into their customers, activities, sales, and performance.