Rocket CRM, a SaaS-based CRM technology platform designed for small and mid-sized businesses, has announced the full ...

Companies are scrambling to implement CRM solutions and integrate all their customer contact points. However, most find capturing customer data or feedback the most difficult part of implementing ...

If your CRM solution is not deployed in a way that meets requirements, you will not be able to capture the data that each department needs. If staff don't know how to use the solution, or reject it ...

CRM can also drive cross-selling and upselling by leveraging past behavioral data and predictive models. It can be used to test, learn and understand behavior to determine what inspires it. It’s about ...

Monitoring and maintaining your data is an ongoing, strategic process. By educating your CRM users -- and making their data entry process as easy as possible -- you can ensure that better-quality data ...

Shoplazza’s CRM system gives businesses a 360-degree view of each customer by integrating data across multiple touchpoints, such as purchase history, browsing behavior, social media and ...

For years, customer relationship management (CRM) in law firms has often been viewed as a glorified Rolodex — a necessary but often underutilized system primarily seen as a data repository.

Though most financial services firms have adapted to the changes and have procured CRM platforms to capture data stored and managed by various stakeholders, ensuring the integrity and credibility of ...

Pipedrive offers a visually-driven CRM platform that excels in sales pipeline management, with a focus on ease of use. While it may lack marketing automation features, its powerful core sales ...

Optimizing your CRM data requires making sure your data is crucial, correct, and consistent — or what I like to call, “the three C’s.” Unfortunately, far too many companies have data that ...