The best CRM software for small businesses combines affordability, scalability, and customer management. These are ZDNET's ...

Learn about using custom relationship management systems for GovCons — the key benefits, core features, best practices and ...

If you're looking for the best CRM software on the market, we have you covered. These options can help your team manage ...

Learn how Senior Director of Loyalty and CRM Rachel Dorfman and her peers work in tandem to help the company’s customers ...

Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company TM, today announced Forrester Research has named Pega a Leader in The Forrester Wave TM: Customer Relationship Management (CRM) ...

AI is accelerating the evolution of customer relationship management (CRM), with agentic AI, a shift to targeted use cases, and workforce realignments on the horizon. AI has the potential to ...

Personal customer relationship management (CRM) software helps individual users organize, manage, and track their contacts, schedules, and communications. These platforms possess features like a ...

While finance leaders surveyed currently value customer relationship management tools most, they expect buzzy GenAI to enjoy the highest future investment levels.

With today’s hectic startup landscape, entrepreneurs always seek technologies that improve operations efficiency and bring ...

CRM Buyer spoke with QueryPal CEO Dev Nag about how AI-driven CRM tools cut costs, improve support efficiency, and elevate ...

Lancaster, Ohio, rolls out a 311 CRM system for residents to report non-emergency issues and access city information.