Oracle today announced that it has been named a Leader in the 2024 Gartner® Magic Quadrant™ for CRM Customer Engagement Center for Oracle Fusion Cloud Service, part of Oracle Fusion Cloud Customer ...

We believe Pegasystems is well established in the business process management software niche and further benefits from related customer relationship management applications. We expect the firm to ...

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Inovatec Systems, a provider of loan origination and management solutions for lenders, has announced an agreement with Dabadu ...

ServiceNow CMO Colin Fleming shares why the company is rebranding themselves as a CRM company in the midst of the rapid and significant impact agentic AI is having on the industry. And also shares a ...

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Digital transformation has become a key driver of change across industries, particularly in how businesses engage with ...

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Overlapping and legacy customer management systems lead to time-sucking busywork that could be better spent closing deals ...