Best Practices Awards recognize the innovative ways that electric utilities are improving customer experience and engagement.

Dopamine design aims to make finance feel more like a dynamic part of a lifestyle rather than a list of tedious financial ...

Cloud Enablement Service Provider The Cloud Xperte unveils an AI chatbot to revolutionize customer engagement, boost efficiency, and stream ...

The European SAMPS conference will take place in Cambridge this week (3 April): the event is titled ‘Innovate and connect: ...

In the fast-paced and competitive world of e-commerce, businesses need reliable tools to stay ahead of the game. The right ...

With an abundance of platforms for increased information sharing and public scrutiny, companies must stay ahead of the curve ...

The rise of artificial intelligence (AI) has already had a profound impact across various industries, and sales teams are no exception. As businesses adapt to changing technologies and expectations, ...

As conversational AI becomes more pervasive, organizations face two challenges: to adopt these systems quickly and to ensure ...

In today’s fast-paced work environment, keeping communication clear and engaging with your team is more important than ever.

Industry experts and CX leaders explore digital transformation, communication strategies, and the future of customer ...

Happy, the leader in frontline employee engagement, today announced the results of its Q1 2025 State of the Frontline Worker ...