Through my work with large-scale sales organizations, I've identified several critical shifts that characterize the most successful modern customer engagement strategies. And, more importantly, I've ...

Sprinklr, providers of a unified customer experience management (Unified-CXM) platform, has integrated with Bluesky for insights and content publishing.

From streamlining operations and enhancing customer relationships to driving growth and innovation, Kehinde Ogundare shares ...

SAP made one of the most heavily promoted news announcements in recent history. But why SAP Business Data Cloud, and why now?

The conversational AI revolution is just beginning, and businesses must prepare for an AI-powered future says the company’s ...

HubSpot (NYSE:HUBS – Free Report) had its price objective boosted by JPMorgan Chase & Co. from $635.00 to $725.00 in a research note released on Tuesday,Benzinga reports. The brokerage currently has ...

Nowadays, hospitality management reaches such critical points when swift and innovative actions collide with wavering market demand. Kirill Yurovskiy looks at the main trends and novelties that have ...

Buffer is a popular social media tool, but you have many other choices in 2025. Tools like Hootsuite and Sprout ...

No-code platforms can offer the ability to surface business insights, but their true value lies in enabling action.

I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business challenges it may help solve in the future.

The National Retail Federation event in 2024 was all about artificial intelligence. The same can be said for NRF 2025. Click ...

U.S. Senator Amy Klobuchar (D-MN), who sponsored the bill, described it closing a loophole that when “direct competitors ...