Learn what a CRM database is, key features to look for, benefits, and best practices to help you choose and optimize the ...

As firms seek to drive business development, client engagement and revenue growth, customer relationship management needs to ...

A poor CRM system may not have the right tools for your business or too many, making it difficult for employees to find and use the features they need. Learn more about the CRM trends currently ...

We crowned Zoho the best CRM for small businesses overall in our latest round of testing and research. Based on our first-hand testing, here are five super-easy-to-use CRMs that will help you ...

Once you find the ideal customer relationship management (CRM) tool, training is essential. In fact, the way you train your team to use the platform can make or break your experience. By being ...

My roundup will help you learn about the key features of the 10 best CRMs, how much they cost to use and how they can help your SMB thrive. To determine the best CRM software, I used our ...

Commissions do not affect our editors' opinions or evaluations. SMBs in many industries use customer relationship management (CRM) software to track leads and contact interactions, manage contacts ...

Customers are vital to any business, and customer relation management (CRM) systems can help you maximize every interaction. We help you choose the best CRM for your business among our top-tested ...