For business reporting, purchasing data must be combined with data related to supply chains, inventory, related overhead costs and the like. Types of CRM Databases. One key issue that many enterprises ...

Unfortunately, if your CRM provider goes down and you can't access your data you're going to have twiddle your thumbs until their systems are restored. This is happened to my firm and our clients ...

Customer Relationship Management (CRM) can be many things; a strategy, a process, a business goal. Here, though, we focus on CRM as a software; a cloud-based, digital tool that stores, organises, and ...

From staffing to CRM integration, here’s how to run a high-performing call center that drives real business outcomes.

A solid CRM database can help your company with prospecting, marketing, sales, customer service, accounting and much more. But finding the right choice to meet your business needs can be challenging.

CRM data can contain everything from financial records, corporate email addresses, notes and documents about late-paying customers, intellectual property and sales forecast data.

Looking for a better way to manage customer conversations? Discover the top free CRM software options for 2025, including HubSpot, Capsule, and Agile CRM.

CRM was invented as a new software category (“Customer Relationship Management”) in the 1990s by companies like Oracle and SAP. At their core, those early CRM providers were database companies.