Under the Microsoft partnership, ServiceNow's Employee Center will be available as a collaborative app that can be embedded into Teams.

Chat-apps like Microsoft Teams are the perfect tool to start the incident response process. Utilizing Blameless bot commands within the chat-app streamlines the entire subsequent workflow.

Announced at the recent Microsoft Ignite conference, the integration of new ServiceNow workflows into Microsoft Teams has promised to bring improved self-service and faster case resolution. Powered by ...

At Microsoft Ignite 2020, ServiceNow introduced new workflows embedded in Microsoft Teams to improve employee productivity with seamless self-service and faster case resolution.

By embedding workflows directly into the popular collaboration tool, ServiceNow is trying to engage with employees within the context of their daily work.

New ServiceNow Employee Center integration with Microsoft Teams meets employees where they are Joint customers include global digital business and IT services company ...

When used with the new Teams Meeting Extensibility feature, ServiceNow workflows enable agents to be more productive by resolving major incidents directly from within a Microsoft Teams meeting.