Once seen as a post-sale support role, customer success is now a strategic priority for many organizations. Yet the ...

Key questions to answer before you get started with customer success software. Considering customer success software for your ...

Learn how Senior Director of Loyalty and CRM Rachel Dorfman and her peers work in tandem to help the company’s customers ...

Customer success and account management strategies help organizations grow in different ways. Customer success focuses on loyalty, while account management focuses on revenue. Continue Reading ...

As with most things in marketing, these five growth plays are easier said than done. If leaders are set on pursuing long-term ...

In today’s technology landscape, leading platforms are revolutionizing customer success through automated assessment tools ...

Srividhya Srinivasan, co-founder and chief customer success & innovation Officer at Amagi, tells TVBEurope how staying ahead ...

Morten Schjoldager has joined the company as bunker customer success manager in Oslo as of this month, he said in an update ...