With claim counts declining and total losses rising, shop leaders are turning to market data, customer-pay work, and stronger ...

How aligning natural strengths with evolving responsibilities improves shop performance and reduces leadership frustration.

DELRAY BEACH, Fla. — Even dealerships that operate their own body shops sometimes turn to independent repair centers for help when their collision work gets backed up or overbooked. Such outsourcing ...

Finding the cheapest auto body repair can backfire. Make sure to pick the right type of repair shop, read reviews, gather estimates and ask the right questions. This page includes information about ...