Provide secure agency collaboration, enhance the citizen experience, and improve staff productivity with AI-powered communications.

To achieve that productivity, though, you have to measure it. If you don’t measure your team productivity, how will you ever know if they’re working as efficiently as you hope? The only way to truly ...

Meeting fatigue (or meeting overload) isn’t new to the workplace, but remote and hybrid work have made it a lot harder to avoid. With a hybrid workforce, many leaders think that they need more ...

In this modern era of digital technology, everyone needs a good internet connection. One of the most used internet options is called DSL. But what is DSL? Digital Subscriber Line (DSL) is a type of ...

Is your day drowning with too many meetings? Are you looking for ways to reduce the number of meetings in your day? You’re not alone. In fact, meetings have increased by 12.9% since 2020. 1 If you ...

It’s no secret that call centers are concerned with metrics and performance. Reps have to be fast at not only picking up the phone and responding to customers, but also solving those issues—sometimes, ...

Frame relay uses packet switching technology. This means that it breaks data, such as call data, into smaller packets, also known as frames, to transmit it through a shared frame relay network. These ...

RingCentral App Access your calls, messages, and meetings. RingCentral Events Access your account and plan your next event. Admin Portal Access your RingCentral App account settings.

Got a problem with turnover at your startup? You aren’t alone. Startups tend to have one of the highest rates of turnover in any industry. What causes this problematic attrition? Is there anything you ...

As a manager of a small business, your resources are limited. You can’t justify hiring a whole sales team and often are doing a large chunk of your company’s sales—if not all of them—on your own.

This year has truly been the year of the video meeting. When it comes to work from anywhere, there’s no better way to communicate and collaborate than seeing colleagues face-to-face. Of course, video ...

In the ever-changing world of work, some things remain constant. The need for close collaboration with our colleagues is one of these. Wherever we’re working from, it’s always important to stay in ...