In the early years of modern AI, text-based chatbots dominated the discussion. Organizations were quick to deploy chat interfaces, virtual assistants, and messaging bots as their main AI strategy. But ...
As a participating TCR CSP, RingCentral is dedicated to providing the highest quality of service, while working to eliminate spam, phishing, and fraudulent messages. To help ensure these goals are met ...
Join RingCentral for an introduction to AI Conversation Expert, our cutting-edge conversation intelligence tool loved by sales teams, legal teams, recruiters, and more. This webinar will provide an in ...
As a manager of a small business, your resources are limited. You can’t justify hiring a whole sales team and often are doing a large chunk of your company’s sales—if not all of them—on your own.
In this modern era of digital technology, everyone needs a good internet connection. One of the most used internet options is called DSL. But what is DSL? Digital Subscriber Line (DSL) is a type of ...
It’s no secret that call centers are concerned with metrics and performance. Reps have to be fast at not only picking up the phone and responding to customers, but also solving those issues—sometimes, ...
7 must-see voice communication stats What to look for in a cloud phone system Success story spotlight Level up your voice communication with RingCentral As the digital age grows, communication ...
We’ve all been there: you’re on an island vacation, or maybe a long weekend by the lake. As the final night of work-free bliss arrives, so does the familiar pit in your stomach. How many new emails ...
Are you an IT or telecommunications consultant who is passionate about RingCentral? Would you like to share the benefits of the No. 1 cloud-based business phone system with your customers, while also ...
IP addresses may go largely unseen, but they’re essential to our everyday online activity. IP networks allow devices to communicate. So, what is an IP network exactly? Let’s peel back the layers and ...
Terms like on-premises private branch exchange (PBX) might be confusing, but implementing this technology promotes cost-savings and stronger internal and client communications. A PBX phone system ...
Frame relay uses packet switching technology. This means that it breaks data, such as call data, into smaller packets, also known as frames, to transmit it through a shared frame relay network. These ...
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