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No Jitter Digital Resource Library
Analyst-backed Strategies: Drive business growth with game-changing CX AI insights Analyst-Backed Strategies: 10 CX AI Insights for Executive Decision-Makers Analyst-backed Strategies: Drive business ...
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Brent Kelly & Tim Banting
Brent Kelly is a principal analyst for unified communication and collaboration within Omdia’s Digital Workplace team. Since 1998, Brent has been the principal analyst at KelCor, Inc., where he ...
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2024 Customer Engagement: AI and Automation Reshape the Market Landscape
As the world races into an era defined by digital transformation and unprecedented technological advancement, the convergence of AI interactions and automation signifies a transformative shift in ...
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Laura Bassett, NICE CXone
As Senior Director for CXone Product & Competitive Marketing at NICE, Laura Bassett leads a comprehensive go-to-market strategy for current and next-generation solutions with a team of product ...
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Ask an Analyst: Generative AI Trends in 2024Ask an Analyst: Generative AI Trends in 2024
TechTarget and Informa Tech’s Digital Business Combine.TechTarget and Informa No Jitter asked Derek Top, Principal Analyst & Research Director, Opus Research for his thoughts on a few questions ...
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Zoomtopia: Docs, AI, Collaboration and CCaaS Delivered at “Zoomspeed”
Zoom held its annual Zoomtopia event October 3-4, 2023, and announced a slew of products and updates. Our coverage includes: In addition, Snom Americas introduced the Snom M500, a DECT phone system ...
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Stay informed and sign up for weekly No Jitter, Enterprise Connect, and WorkSpace Connect newsletters ...
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Brent Kelly, Tim Banting, Prachi Nema, Adam Holtby
Brent Kelly is a principal analyst for unified communication and collaboration within Omdia’s Digital Workplace team. Since 1998, Brent has been the principal analyst at KelCor, Inc., where he ...
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No Jitter Roll: Calabrio and Microsoft Dynamic 365 Partner, DRUID AI Launches DRUID Conductor, and Workato’s Automation in the Workplace Report
Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. Leading off this week, we highlight: DRUID AI’s launch of DRUID Conductor, ...
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Assessing Gen AI's Impact in the Contact Center, Part 2
Welcome to No Jitter’s Conversations in Collaboration series. In this current series we’re asking industry leaders to talk about how AI can boost productivity – and how we define what productivity ...
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